PRINCIPLES OF MANAGEMENT

1. PRINCIPLES OF MANAGEMENT - MGT503
2. Table of Contents
3. Ch# Title Page
4. 1 Historical overview of Management ……………………………………………………… 1
5. 2 Management and Managers ………………………………………………………………. 5
6. 3 Managerial Roles in Organizations ……………………………………………………….. 7
7. 4 Managerial Functions i.e. POLCA ………………………………………………………... 9
8. 5 Managerial Levels and Skills ……………………………………………………………… 11
9. 6 Management Ideas: Yesterday and Today ………………………………………………... 14
10. 7 Classical View of Management (Scientific and Bureaucratic)……………………………… 16
11. 8 Administrative View of Management ……………………………………………………. 19
12. 9 Behavioral Theories of Management 20
13. 10 Quantitative, Contemporary and Emerging Views of Management ………………………. 23
14. 11 System’s View of Management and Organization ………………………………………... 25
15. 12 Analyzing Organizational Environment and Understanding Organizational Culture …….. 29
16. 13 21st Century Management Trends………………………………………………………… 32
17. 14 Understanding Global Environment: WTO and SAARC ………………………………… 36
18. 15 Decision Making and Decision Taking …………………………………………………… 39
19. 16 Rational Decision Making ………………………………………………………………... 41
20. 17 Nature and Types of Managerial Decisions ……………………………………………… 43
21. 18 Non Rational Decision Making ………………………………………………………….. 45
22. 19 Group Decision Making and Creativity ………………………………………………….. 47
23. 20 Planning and Decision Aids-I …………………………………………………………… 50
24. 21 Planning and Decision Aids-II …………………………………………………………… 53
25. 22 Planning: Functions & Benefits ………………………………………………………….. 56
26. 23 Planning Process and Goals Levels ……………………………………………………… 59
27. 24 Management by Objective (MBO) ………………………………………………………. 62
28. 25 Strategic Management-I …………………………………………………………………. 65
29. 26 Strategic Management-II ………………………………………………………………… 66
30. 27 Levels of Strategies, Porter’s Model and Strategy Development (BCG) & Implementation.. 68
31. 28 Entrepreneurship Management ………………………………………………………….. 73
32. 29 Organizing ………………………………………………………………………………. 76
33. 30 Job Design/Specialization and Departmentalization …………………………………….. 78
34. 31 Span of Command, Centralization vs. Decentralization and Line vs. Staff Authority....…… 82
35. 32 Organizational Design and Organic vs. Mechanistic vs. Virtual Structure………...……….. 85
36. 33 Leading and Leadership Motivating Self and Others ……………………………………… 88
37. 34 Maslow’s Needs Theory and its Analysis ………………………………………………… 90
38. 35 Other Need and Cognitive Theories of Motivation ……………………………………… 91
39. 36 Expectancy, Goal Setting and Re-Enforcement Theories ………………………………… 94
40. 37 Motivating Knowledge Professionals Leadership Trait Theories ………………………… 96
41. 38 Behavioral and Situational Models of Leadership ………………………………………… 98
42. 39 Strategic Leadership Models ……………………………………………………………... 102
43. 40 Understanding Group Dynamics in Organizations ……………………………………… 105
44. 41 Group Concepts, Stages of Group Development and Team Effectiveness ……………… 107
45. 42 Understanding Managerial Communication ……………………………………………… 112
46. 43 Communication Networks and Channels Effect of ICT on Managerial Communication … 115
47. 44 Controlling as a Management Function ………………………………………………….. 119
48. 45 Controlling Organizational Performance through Productivity and Quality ……………… 124